Privacy Policy
Credit Info Privacy Notice - Last Updated: December 29, 2025
1. Introduction
This Privacy Policy describes how My Credit Info, LLC (“Credit Info,” “we,” “us,” or “our”) collects, uses, and protects Personal Data through our services, websites, and communications, including email, SMS text messaging, phone calls, and other electronic communications.
My Credit Info provides credit reporting and related services to authorized clients who have certified a permissible purpose under applicable law. If you are a consumer, we collect, use, maintain, and disclose Personal Data as required to conduct credit checks in connection with a financial or other transaction you have applied for, subject to the Fair Credit Reporting Act (“FCRA”).
If you are a client, we collect and use Personal Data to provide access to our services.
This Privacy Policy applies to information collected through our website(s), forms, communications, and services (collectively, the “Services”).By accessing or using our Services, you agree to the practices described in this Privacy Policy.
2. Children Under the Age of 18
Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data directly from children under 18. If we become aware that we have collected such information, we will delete it promptly.
3. Information We Collect and How We Collect It
Personal Data We Collect
“Personal Data” means information that identifies or can reasonably be linked to an individual, including but not limited to:
- Name
- Postal address
- Email address
- Telephone number
- Social Security number
- Financial or identifying information required for credit reporting services
How We Collect Information
We collect Personal Data:
- Directly from you when you submit forms, request information, or contact us
- Through automated technologies when you use our website
- From authorized third parties as permitted by law
Information You Provide to Us
This may include:
- Information submitted through website forms, event registration forms, or inquiry forms
- Information provided via phone, email, or SMS
- Records of correspondence with us
- Verbal consent provided during inbound calls, which may be documented or recorded for compliance and fraud prevention
4. How We Use Your Information
- We use Personal Data to:
- Provide requested services
- Respond to inquiries
- Communicate regarding your request or account
- Enforce contractual obligations
- Comply with legal and regulatory requirements
4A. SMS & Electronic Communications
If you provide your mobile phone number and explicitly consent to receive text messages, My Credit Info may send SMS messages related to your inquiry, account, or services you have requested. These messages may include appointment scheduling, follow-ups, service-related notifications, and responses to your inquiries.
Message frequency varies. Message and data rates may apply.
How SMS Consent Is Obtained
Consent to receive SMS messages is obtained through one or more of the following affirmative actions:
- Checking an SMS consent checkbox on a website or event form
- Replying YES to an SMS opt-in confirmation message
- Providing verbal consent during an inbound phone call, which will be documented
Opt-Out
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
My Credit Info does not sell, rent, or share mobile phone numbers with third parties for marketing or promotional purposes.
5. Disclosure of Your Information
We do not sell Personal Data. We may disclose Personal Data only as necessary to:
- Provide services
- Comply with legal obligations
- Enforce our rights
- Work with service providers under confidentiality obligations
We do not share mobile phone numbers collected for SMS communications with third parties for their own marketing purposes.
6. Accessing and Correcting Your Information
You may request access to or correction of Personal Data as permitted by law by contacting us using the information below.
7. Do Not Track Signals
We currently do not respond to “Do Not Track” browser signals.
8. Data Security
We implement reasonable safeguards to protect Personal Data. However, no transmission over the Internet is completely secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
My Credit Info
10015 N. Ambassador Dr. Ste 102
Kansas City, MO 64153
(800) 327-3348